Terms and condition

Terms and Conditions

Last updated: [21-12-2025]

Welcome to [ikigaisofty] ("Website", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website and the purchase of soft toys and related products from us. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website.

1. Eligibility

By using this Website, you confirm that you are at least 18 years old or are using the Website under the supervision of a parent or legal guardian.

2. Products (Soft Toys)

  • We specialize in the sale of soft toys, plush toys, and related accessories.

  • Product images are for illustrative purposes only. Actual colors, sizes, or designs may vary slightly.

  • All product descriptions, prices, and availability are subject to change without notice.

3. Safety Disclaimer

  • Our soft toys are designed for general use and enjoyment.

  • Some products may contain small parts and may not be suitable for children under a certain age. Please check age recommendations carefully.

  • We are not responsible for misuse of products or failure to follow safety instructions.

4. Orders and Payments

  • By placing an order, you agree that all information provided is accurate and complete.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Prices are listed in [Currency] and include/exclude applicable taxes as stated.

  • Payments must be made through the payment methods available on our Website.

5. Shipping and Delivery

  • We aim to process and ship orders within the stated timeframe; however, delivery times are estimates and not guaranteed.

  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

  • Risk of loss passes to you upon delivery.

6. Returns and Refunds

  • Returns are accepted in accordance with our Return & Refund Policy.

  • Soft toys must be unused, unwashed, and in original packaging to be eligible for return.

  • Refunds, if approved, will be processed to the original payment method within a reasonable timeframe.

7. Intellectual Property

  • All content on this Website, including text, images, logos, and designs, is our intellectual property or licensed to us.

  • You may not copy, reproduce, distribute, or use any content without prior written permission.

8. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose

  • Attempt to gain unauthorized access to our systems

  • Upload or transmit harmful code or content

  • Engage in any activity that disrupts the Website’s functionality

9. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Website or products.

  • Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless [ikigaisofty], its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.

11. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

12. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of [ United states ], without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. Continued use of the Website constitutes acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [ ikigaisofty@gmail.com ]
Website: [ https://ikigaisofty-2.myshopify.com/ ]